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Discover Excellence with Mini Car Rentals: Your Quality Tourism Accredited Choice

At Mini Car Rentals, our commitment to excellence goes beyond the ordinary. Our Quality Tourism Accreditation signifies our dedication to exceeding your expectations across every aspect of your travel experience. Immerse yourself in the assurance of quality service, safety, and professionalism that only a distinguished tourism business can offer.

When you see the Quality Tourism Accreditation “tick,” you can anticipate:

  • Quality Service
  • Reliability
  • Professional Customer Service
  • Accurate Advertising
  • Sound Environmental Practices
  • Qualified Operators
  • Adherence to a Code of Ethics
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From the Australian Tourism Industry Council – Quality Tourism Framework

“Following more than 20 successful years of recognising high-quality tourism businesses, the Australian tourism accreditation and awards have been re-branded to better promote your business.

The new Quality Tourism Framework combines multiple tourism accreditation, business development and awards programs into a single, user-friendly online tool to develop your business and grow your market, paired with new, modern branding to promote your status as a Quality Tourism Accredited Business.

The Quality Tourism Framework enables you to develop your business from start-up through to niche markets and international trade channels, in order to develop a sustainable tourism business that can compete and prosper.”

Meeting the Quality Standard:

Our Quality Tourism Accreditation is more than just a symbol; it’s a promise. We undergo regular onsite audits to ensure that we consistently meet and exceed the high standards set by the accreditation. Here’s a glimpse into what it takes to be accredited:

Licences & Permits: We have all the necessary licences and permits to ensure a seamless and legal operation.

Business Operating Systems: Our detailed and proactive operating systems cover maintenance, health and safety, and cleaning schedules.

Economic Sustainability and Financial Systems: We comply with accounting standards, maintain up-to-date record-keeping, and adhere to consumer laws.

Insurance Details: With coverage exceeding $10 million in public liability insurance, your safety and peace of mind are our top priorities.

Human Resource Management: Our management complies with legislation, coupled with ongoing training and skill development for our staff.

Environmental Management: We demonstrate a documented commitment to sustainable environmental practices.
Customer Service: Our documented procedures, clear policies, and effective feedback processes ensure an unparalleled customer service experience.

Risk Management: We have documented and implemented risk management plans, including emergency and evacuation procedures.

Code of Practice: By signing an industry code of ethics, we underscore our commitment to ethical business practices.

Choose Mini Car Rentals for a travel experience that not only meets but exceeds the highest standards of quality and professionalism. Your journey begins with us—your Quality Tourism Accredited choice.

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